Upcoming Meetings

Oct 4

Growing Long Island's Industrial Sector

Joint Panel Discussion with IFMA, CoreNet & USGBC

Register Now

Oct 15

October 2018 Board Meeting

Monthly meeting of the Board of Directors

Nov 1

Decoding LI's Building Permitting Process

Navigating our unique DOB process across LI

Register Now

Blog

Maintaining Strong Partnerships with Contractors

The efficient management of your facility sometimes calls for you to outsource critical tasks to third-party contractors. The connections you establish with these contractors are vital to the overall management of the building and the success of the company as a whole. You can maintain strong partnerships with contractors that you outsource to by keeping these important strategies in mind.

Define Your Objectives

Before you formally set up the partnership with the outside contractor, you should clearly define your objectives and explain the responsibilities you would like the contractor to assume on your behalf. Many contracting businesses offer an array of services. However, the one with which you partner cannot guess what kinds of services you need or what exactly you expect out of it.

You should explain in detail what you are needing and what you expect from the contractor. You should also formalize the partnership in writing so you can refer to the contract if or when needed in the future.

Be Flexible

It is also important that you be flexible about your expectations for the contractor. The responsibilities that you expect the business to take on now may change at some point in the future.

The business may also alter or eliminate some services, which means you may have to adapt the contract you have with it. Being flexible with the contractor and demonstrating a willingness to revise the contract as needed based on your needs or the business's capabilities could allow you to maintain a healthy partnership with it.

Appreciate the Importance of Commitment

When you set up a partnership with an outside contractor, you need to be ready to commit to this arrangement for as long as necessary for you to achieve your goals. Whether the partnership will last for a few months or a few years, you must commit yourself to the contract and be ready to uphold your end of the bargain.

At the same time, you have every right to expect that same level of commitment to you and your facilities management goals. You should pursue this promise of service and attention from every level of the business from which you contract from the top management to the workers who will be performing important tasks in your building.

Avoid Micromanaging

Once you gain the commitment you are seeking from the contracting company, you must then take a step back and allow the contractor to carry out the duties that you have assigned to it. You might be tempted to micromanage the projects and to give your proverbial two cents' worth of input.

However, a healthy partnership with a contractor means entrusting it to perform the responsibilities you expect from it. If you try to butt in and micromanage the undertakings, you could jeopardize the contract and find yourself without a third-party business to oversee critical tasks for you.

Communicate Clearly and Frequently

While you should not micromanage the third-party projects, you should keep the lines of communication between you and the contractor open. You need to maintain contact with the business so you can express any concerns or questions you have. You also can gain helpful insight about what the contractor is doing and the timeline for the projects that are in the works.

A healthy partnership is one that welcomes two-way communication between the facilities manager and the third-party contractor. You can get a good return on your investment in the contract and stay on top of tasks that you have entrusted to another party by showing a willingness to communicate openly and frequently with that contractor.

As a facilities manager, you may have more projects to handle than you can realistically carry out in a single day or week. Instead of hiring more employees, you could have them resolved efficiently and professionally by outsourcing them to third-party contractors. You can form important partnerships that will make managing your building easier.

If you're an IFMA-LI member, please login so you can comment on this article.

Return to list